Based on 65 customer reviews DropAir is rated 1.0 out of 5 stars. They have been selling on Walmart Marketplace since 2017.
DropAir cancellations, returns and exchanges policy, estimated shipping times, and shipping information might be available by contacting DropAir. Their contact information including business name, phone number, address and email are unavailable. If a seller is not responding to customer service, returns, refunds and other issues contact Walmart.com
Would give absolutely ZERO stars if I could! DropAir is a HORRIBLE company!! I hadn't realized the shipping cost for the watch I was going to order was going to be expensive, so I canceled my order. NEVER ONCE did the seller try to contact Walmart or me! Needless to say, I have never gotten my refund. Basically DropAir is sitting on my money! I will report the seller to Walmart and the Better Business Beaurou! Hope DropAir gets SHUT DOWN!!
DropAir doesn't even deserve a one star. I ordered a watch and didn't notice the shipping cost, so I canceled the order. Walmart has canceled the order, but I still haven't gotten my refund. Basically, DropAir took my money! I advise you to STAY AWAY FROM THIS COMPANY CALLED DropAir! They won't contact you as I got ZERO response from them within 48 hours of canceling my order! I will be doing a charge back on my card and sue DropAir for not giving me my money back!
Please let me help you...do not purchase anything from dropair. They have been playing around for 3 months now for a $100 refund because their item was shipped and damaged. I returned the item only to hear them say I didn't include anything but screws in the box. This is not true. Terrible terrible terrible.
Ordered expensive air filters waited forever to receive them and they get here in a mangled box!! Considering air filters are fragile why wouldn’t DropAir package them to protect the product from this!! Don’t order from this company!!
The prices on your Walmart store are a joke, right?
This seller is not authorized to sell Chef 5 Minute Meals and maybe selling almost expired meals .
I purchased PN 99-7612A for $75.47. I was sent wrong part. Tried to reorder. Part is now $348.31. Why? Did not respond, or honor purchase. Contacting BBB.
I ordered a decorative wall mirror, decmode 32" color mirror. The order was delivered and totally shattered inside. It sounded like a box full of marbles. A second mirror was delivered..also broken. Both deliveries verified by multiple people. Fed-Ex sent me a letter that a claim was filed. They say I need to get a letter written and signed authorization fr9m the shipper relinquishing their right to pursue a claim. Next time I will not order anything to be delivered. Buyer beware. A lot of headache over a wall mirror.
I ordered a Decmode decorative 32" diameter wall mirror from Walmart. It arrived with the mirror shattered..
i was order one shoes and they told me its cancel it and i hope if i get mymoney back or something i was forward to get them for my cruise in april
Worst company that sells with walmart. If I could give zero stars I would. Does not honor their return policy
DropAir LLC is offering the Songs of Faith song book for $24.72 which has a suggested retail price of $3.50. At least they're advertizing the book - but poor suckers who buy from them!
I just got ripped off 475.99 from these jokers. I never ordered the product that my walmart.com account was charged for and it was delivered several states away after it was supposed to be cancelled and I am fighting with walmart to get my money back. Walmart is just as much at fault. I was assured twice by two different representatives that the shipment would be cancelled and my money refunded. Instead it was delivered to some scam artist and now I am fighting to get my money back.
Do not save your payment information in WALMART.COM!!!!
I ordered a set of golf clubs on June 20th, 2021. The entire time after entering the order the web site could not provide any information about whether the item has shipped, the tracking number or the delivery date. The WalMart customer service personnel could not provide any information other than to read to me what the web site says. WalMart's web selling efforts is poor. DropAir the provider they use to ship products are worthless.
I am in shock at the reviews for this company and WalMart still uses them. Ordered an expensive floating rake and it was supposed to deliver on June 1. Now I get a message it is delayed. Just a headache now to try to get a refund. Really surprised and disappointed WalMart is affiliated with this company.
I ordered Three pair of Lee jeans from Walmart on May 17th, got two of the three but they came from another company. But one pair is suppose to come from Dropair and supposedly they shipped on May 21st. But now I'm getting a shipment delayed message.
Walmart contacted the company and they sent be some bogus email about contacting the warehouse.
With all these bad reviews for the life of me I can't figure out why Walmart would even be doing business with this company, it's makes for a blackeye on Walmart and there are other place I can shop.
But bottom line Dropair is a ripoff. If I could, I wouldn't even give them a half star rating.
I ordered an item from this retailer and it had a long delay for delivery but I waited patiently. Then when it was close to the time to arrive a tracking number was supplied and the shipment was marked as shipped! Oh but wait the day of delivery is here and the order was cancelled stating customer changed mind. Now I get to wait another couple of weeks for something I needed a few weeks ago. Garbage retailer.
Man I should have read the reviews. I ordered a wrench set and they shipped me a can of peanuts. Just crazy. We will see how the return goes as at least Walmart let me do that.
SCAM!! This scamming business took 2 weeks before I was informed the swimming pool I ordered was not in stock. Meanwhile, they had already taken my payment! Now, I have to wait 5-10 days to get my money refunded. The whole process is a hassle! They will not respond to calls or messages. Don't spend your precious money with these CROOKS!!
ABSOLUTE SCAM COMPANY. I ordered tile, had tile setters charging me and waiting on it and then received an email three weeks later (when it was supposed to have arrived, telling me that they had canceled my order because they didn't have any. Do NOT purchase anything from this fake company